As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 19 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future.
At Alight, we are reimagining how people and organizations thrive.
We're proud to have been operating for over 25 years.
In 2017, we earned a record $2.3 billion in annual revenue.
Serving 23M people and their 11M family members.
We proudly serve ~3,000+ clients of all sizes and complexity.
Every day, we serve nearly 50% of the Fortune 500.
We share one set of shared values.
Our spectrum of Solutions
Count on the deep experience and expertise of more than 25 years in business.
- Benefits Administration
- Compass Healthcare Navigation
- Reimbursement Accounts
- Dependent Verification Services
- Cloud Advisory
- Cloud Deployment
- Application Management Services
- HR and Payroll Administration
- Wealth Solutions
Health benefits solutions designed both for your company and your people
Health benefits represent one of your best opportunities to manage business risk, reduce costs and support your people.
At Alight, you are supported in achieving these goals by the number one benefits administration provider in the world. We work as your teammates, tailoring our solutions to address your organization's needs, no matter how complex. We deliver the tools, insights and support your employees need to make better decisions for their health and financial security. And, we can integrate those solutions with your existing solutions, providing access to everything on one platform.
Support and guidance to help your people navigate the complexities of healthcare
After payroll, chances are that healthcare benefits are your single largest expense.
Why not make sure your employees are fully utilizing them? Your people can count on our advocacy services to help them navigate across the entire spectrum of health and wellness. From dealing with a significant medical diagnosis to resolving complex claim issues to mapping out a path for improving health, Alight advocates are here for your people and their families.
Retain your best people by helping them save for the things they care about most
It's getting harder, not easier, for your people to put aside money for current and future needs.
Our reimbursement account solutions can help, with a simple way to save for the things your employees need, from transportation and childcare to future education and healthcare costs. We can integrate this valuable feature seamlessly into your benefit program, and our advisors are there to support you, every step of the way. Your people can save money and build wealth through our flexible portfolio of reimbursement account solutions, including health savings accounts (HSA), flexible spending accounts (FSA), wellness plans, dependent care, commuter spending accounts and more.
Protect and maintain the integrity of your healthcare benefits plan
Benefit plan integrity is critical, and our Plan-Smart® and Plan-Guard® dependent eligibility solutions can help your company protect it.
Dependents can represent up to 70% of your company's healthcare costs—our dependent verification services can reduce costs and compliance risk by identifying any dependents that may be ineligible or incorrectly enrolled.
Expert compliance support to help manage complexity and risk
We know it's a challenge for busy HR professionals to keep up with regulations and compliance requirements that get more complex and stringent every day.
We're here to help. We can work closely with your organization to manage HR-related risk and compliance functions more effectively with a variety of highly specialized services. We have the expertise to delve deeply into technical topics while providing a clear view of the big picture.
Experienced HR, finance and IT resources, when and where you need them
We're trusted advisors, bringing comprehensive cloud expertise, functional skills and technical know-how, grounded in more than 70 years of HR and financial industry leadership.
Whether you’re just starting on a plan to implement SaaS or your company is already live, our team is ready to help you meet your objectives and maximize results. Solutions include cloud system fit-gap analysis, deployment readiness assessments, target operating model design, stabilization and testing services, change management programs and optimization assessments.
A holistic approach to SaaS for better short- and long-term results
Our deployment teams are not only experts within their specific technology, but they also have deep domain experience to answer “how” and “why” and sometimes even “why not.”
Our approach is one that mitigates short- and long-term risks for you, while looking at the overall project holistically. We use proprietary tools for integrations, data conversion and testing that save time and prevent re-work. And with our experience administering these systems, we're always learning new ways to operate better and smarter. Services include data conversion, process configuration, integration development, change management, testing and enablement packages for post-go-live success.
Minimizing the unpredictable while maximizing your ROI
If you're already live on SaaS, our team can help your application operate at peak performance.
Our offerings are modular to fit your specific needs, whether it's hours pool to use on specific one-time events to a fully managed solution. We also provide operational consulting to help uncover less-obvious opportunities for optimization and improvement in your operation. Services include new module deployments, tenant assessments, business initiative support, release management, configuration changes, integrations & reporting changes, HR portal, customer service, payroll, data corrections and mass loads and compensation, benefits and talent annual cycles.
Cloud experts. Payroll experts.
As one of the only providers that designs, deploys and operates payroll on Workday, we are uniquely positioned to support your cloud HR and payroll needs.
From full payroll administration to a co-sourced model, we provide a variety of support options on Workday and SAP in North America and the UK.
Providing a total retirement approach to help drive better decisions and outcomes
We are #1 in defined benefit administration and the leading independent, conflict-free provider of defined contribution plans. We actively work to understand needs, customize solutions and guide your people to improved financial wellness up to and beyond retirement.
Through robust, proven technology platforms and customer service, we offer the strength and support you need to effectively manage costs, complexity and risk.
Continually investing in innovation
From chatbots, robotic process automation (RPA), mobile-first to consumer-centric service models, we are committed to investing in innovations that benefit all of our clients.
Alight has been along for the ride and continues to provide us with answers and solutions ahead of where we even think we might need to be.
Thomas A Sondergeld
VP Global Benefits Mobility and HR Technology
Walgreens Boots Alliance Inc.